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Mental Health Helpline For Wales

Community Advice & Listening Line

Offering a confidential listening and support service


0800 132 737

Or text help to


The Silver Line


The Silver Line
19-23 Featherstone Street


0800 4 70 80 90

Office Telephone:

020 7224 2020


Web Site:


Mon: 24 Hour
Tue: 24 Hour
Wed: 24 Hour
Thu: 24 Hour
Fri: 24 Hour
Sat: 24 Hour
Sun: 24 Hour


The Silver Line is the UKs only free confidential, 24-hour helpline for older people and their carers, open every day and night of the year and is open when many other support services are closed. Specially trained helpline staff offer friendship, information and advice and can link callers to local groups and services. The Silver Line also matches older people with Silver Line Friend volunteers for regular befriending calls or letter exchange. All telephone calls are made through a confidential virtual call centre and letters are sent through the Silver Line office which acts as a post box and will monitor the letters and send them on. The Silver Line protects and supports those who are suffering abuse and neglect.

If you need more information on this agency or other agencies offering a similar service, please phone CALL Helpline on 0800 132 737.