Skip to content

About us

What is the C.A.L.L. Helpline

Free bilingual helpline

C.A.L.L. is the all-Wales mental health helpline available 24 hours a day, 365 days of the year.

The helpline offers emotional support to people experiencing mental health issues as well as their family, friends and carers.

How can C.A.L.L. help?

It can help to discuss your fears and feelings with someone who understands, but is not emotionally involved.

The team at C.A.L.L. are trained to provide mental health support to anyone living in Wales.

C.A.L.L. can provide emotional support, a listening ear and can signpost you to the most appropriate service.

C.A.L.L. Helpline has a comprehensive database of services, both statutory and voluntary, which may be able to help. Services can be local to you or national, if needed.

Self-help leaflets can also be sent to you free of charge.

Calls are free and you do not need to give any identifiable information to obtain help or information.

Who can C.A.L.L. help?

  • Those needing support with their mental health issues.
  • Those with concerns regarding suicide or self-harm.
  • The friends, family and carers of an individual with mental health concerns.
  • Anyone living in Wales needing contact information for local and national services.

Opening hours

24 hours a day, 7 days a week, 365 days a year.

All calls are free and confidential.

A Welsh Government funded service hosted by the NHS.

(Facebook) @CALLHelplineWales

(Twitter) @CALL_247

Contact

You can contact C.A.L.L. on 0800 132737 or email CALL@HELPLINE.WALES