Cymraeg
24/7/365

Mental Health Helpline For Wales

Community Advice & Listening Line

Offering a confidential listening and support service

Freephone

0800 132 737

Or text help to

81066

Silent Solution System - If in danger and cannot speak when dialling 999 - FOR OUR INFO ONLY

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    Description:

    The Silent Solution system – overseen by the National Police Chiefs’ Council (NPCC) - enables a 999 mobile caller who are unable to make a noise or speak, to press 55 when prompted to inform police they are in a genuine emergency. If you’re in danger, call 999, listen and respond to questions and instructions and make yourself heard by coughing, tapping the handset or once prompted by the automated system, by pressing 55. Police will do their best to respond.

  • If you need more information on this agency or other agencies offering a similar service, please phone CALL Helpline on 0800 132 737.