Office open Mon-Fri 9am-5pm. Also can contact freephone 0808 800 6019 free from all mobile networks A confidential helpline, staffed by bereaved parents and for other family members – aunts, grandparents, brothers and sisters, friends - and also teachers, emergency services staff and healthcare professionals. Emotional support to anyone affected by the death of a child of any age, in any circumstances, however long ago. They are able to provide information about other support groups throughout the UK. Not a drop in centre. Free literature available.